Avaya IP Office versatile and flexible VoIP communications system
The Avaya IP Office is an intelligent IP Telephony communications solution specially designed to meet the communications challenges facing small and midsized businesses.
Intelligent IP Telephony Communications
Intelligent Communications address basic telephony needs, leverage built-in convergence capabilities, and capitalize on the robust unified applications to deliver intelligence to users and customers. IP Office provides solutions that simplify processes, streamline information exchange within systems to create simple and prosperous experiences for all.
Stay connected while on the move
Avaya IP Office can turn your laptop into a phone, providing continuous access for employees travelling domestically and internationally via the Internet, eliminating many long-distance phone charges.
Why give out multiple phone numbers when you can have instant one-number access, regardless of your location. This makes it increasingly easy for clients and important contacts to get real-time answers, that can fuel the growth of your business. With Avaya IP Office you can stay connected no matter where your schedule takes you. Read more....
Maximize your live connections
With Avaya IP Office you can maximize the quality of all live connections by empowering your customers and managing your resources to ensure customers connect to the right people at the right time.
Staff are given the ability to send instant messages to each other to get real-time answers or to request participation in a customer call already in progress, ensuring the fastest possible resolution of customer enquiries. Read more....
Fine tune your customer service
Avaya IP Office offers the most professional customer care management system for small and medium sized businesses, so you can fine tune your customer support operations.
Call recording services provided on IP Office lets you capture and record conversations so you can uncover problems and opportunities to help drive your customer support. Read More...
Experience form & function in balance
Impress customers and empower your staff with state-of-the-art phones in every office. whether it's IP, Digital or Analogue phones on the desk top, or softphone or wireless options for mobile users - sleek, functional and designed for the office professional, Avaya IP Office works with them all. With Avaya IP Office you can experience the ultimate balance of phone form and function. Read More...
Leverage your customer intelligence
Consider the value of the right information, at the right time. With Avaya IP Office, you can leverage your customer intelligence by integrating existing business applications such as Microsoft Outlook, Customer Relationship Management Tools and other applications specific to your industry to significantly enhance customer service. Read More....
Integrate all of your operations
Did you know that your business can integrate all of it's operations, all of it's communications, connect all of it's sites and save money while improving collaboration?
With Avaya IP Office at the heart of your business, long distance charges between offices are eliminated and remote offices are linked together as if they were one. Your entire staff, regardless of location can, for example, be contacted simply by dialing a 3 digit extension. Read More...
Host Conference Calls
With it's powerful built in audio conferencing capability, you can eliminate the unpredictable monthly costs of outside conference call services.
Avaya IP Office makes it easy for your staff to schedule and participate in secure audio conference calls simply by dialing in from any location or on a moments notice. Read More...
Simplified communications management
As your business grows, you need scalable communications solutions, that help manage that growth.
Avaya IP Office is ideal for your small or medium sized business, scaling from 2-360 extensions, and offering everything from voice prompts to help your customers to get to the right department, to wireless access and intelligent contact-centre capabilities for your customer care help-desk. Read More...
